We aim to get your order processed within 2-3 business days after payment. Depending on stock availability, some products may need to be ordered in from suppliers, in this case handling time may be longer. 


The estimated delivery time with Australia Post is as follows:

  • NSW: 1-3 business days
  • Rest of Australia: 3-10 business days
  • International: 14-21 business days

If your parcel has not arrived within the specified time please contact us and we can follow up the tracking information for you. Shipping is via Australia Post Standard Parcel Post - if you require Express Post, we can do so at an extra cost, please contact us on 02 4577 2797.


All parcels sent within Australia will be sent with tracking. Once your parcel has been sent you will receive an email shipping confirmation with the tracking number - please note the tracking number is right at the end of the email.

If you are having any issues with your tracking number, please contact us and we can get in touch with Australia Post.


  • If you have ordered the wrong size or item, we will accept it back for an exchange only, we do not refund for change of mind. 
  • Please contact us on 02 4577 2797 or at online@guystuff.com.au if you wish to exchange an item. 
  • When returning an item, please package the item into suitable packaging and include a self-addressed, pre-paid satchel for the replacement item. Send the item to Guy Stuff 156 George St, Windsor, NSW 2756.
  • Buyer is responsible for all return postage costs. 


  • If you change your mind, the item is not wanted or is the wrong size, we offer an exchange or a credit voucher.
  • To obtain an exchange or credit the item must be in exactly the same condition as when sold with tags and packaging.
  • Items that are covered by a warranty or repair policy will be repaired or replaced.
  • We offer a full refund, exchange or credit on any item purchased that is faulty, damaged or is not as advertised.
  • No refund, exchange or credit on any sale item.


  • Car Pre Order deposits are non-refundable.
  • We do not have set dates for car releases, and we cannot control any delays by the manufacturers. 


You are welcome to collect your orders from Guy Stuff Store in Windsor,NSW. Select local pickup at the checkout, and you will receive a txt message once your order is ready for collection. You can contact us on 02 4577 2797 or at online@guystuff.com.au


Some items on our website are limited per household. If you purchase more than the specficied limit, the balance of order will be refunded for you. 


While we endeavour to keep the products listed up to date, occasionally we may run out of an item, or be waiting on stock to arrive from a supplier, if this happens we will contact you to offer the choice of a alternative item or a refund. 


  • Paypal
  • Afterpay
  • Bank Deposit (details are available in checkout)
  • Pay On Pick Up in any of our stores
  • Credit Card


If you have any questions about your order or ordering please give us a call at the Windsor store on 02 4577 2797 (9am-6pm AEST -  7 days) or email us at online@guystuff.com.au